FAQs
Do I have to pay for shipping?
Yes. As a leading clothing store in Abuja, we strive to keep our product prices affordable. To maintain this quality, we do not offer free delivery; all shipping is at a standard cost to the customer.
What is your return and refund policy?
We offer a full money refund only if an item you have already paid for is no longer available in our inventory. For all other cases, we offer exchanges for defective products or wrong sizes/colors within 48 hours of purchase.
Are there any items that cannot be returned or exchanged?
Yes. To ensure the highest quality for all our customers, we do not accept exchanges for white or bright-colored clothes (like cream or plain t-shirts) if they have been tested or stained. We kindly ask that you do not test these items if you intend to exchange them, as they must remain in pristine, intact condition.
How do I initiate an exchange?
Please contact us within 48 hours of your purchase. Note that we do not offer credit or installment payments; all transactions must be completed in full.
What payment methods do you accept?
As a trusted online clothing store in Abuja, we accept secure payments via OPay, Paystack, and Visa cards. We prioritize your security and use industry-standard encryption to ensure your payment information is safe.
When will my card be charged?
Your card will be charged immediately upon confirming your order. We recommend checking the availability of the stock on the product page before making your final payment to ensure a smooth shopping experience.
Take a look through our FAQs, and if you don't find what you're looking for, feel free to reach out to our support team for further assistance. Happy browsing!
